Terms & Conditions

Carefully read the terms here under as they define the conditions of access and use of the website.

  • Terms and Conditions of use: refers to the terms and conditions which regulate the use of this website by the user.  
  • Services: refers to the functions, devices, applications, information and other services accessible through this website. 
  • User: refers to any person which accesses and/or utilizes this website.
  • Website: refers to the "home page" and other pages characterized by the domain name VipinItaly, owned and managed by VipinItaly. ·
  • Material/s: refers to any type of material or immaterial good which is rendered available through this website, including for example merchandising products, data, drawings, images, photographs, illustrations, descriptions, informative texts, films, audio files, music and sounds, services, software and other accessorial programs. ·
  • Content/s: refers to messages, data, information, texts and other material including that of advertising nature.


In accessing, surfing or in any way using the website, the user agrees to comply by the terms and conditions of use and other dispositions and directives that the terms and conditions of use refer to as well as to any of their subsequent modifications. Where the user does not agree to be bound by the above, including any subsequent modifications, he/she must not access, surf or in any way use the website.
VipinItaly reserves the right to integrate or modify at its own discretion any of the dispositions contained in the terms and conditions of use including any disposition and/or directive that the website refers to.
The integrations and modifications will be effective with their publication on the website along with a notice of the modification and/or integration. The use of the website, subsequently to the publication of the above mentioned notice, will entail the users consent to comply to the modifications even if he/she has not taken vision of these modifications. Therefore the user must frequently read the terms and conditions of use in order to verify the new active dispositions in order to be aware of the terms and conditions which regulate the use of the website.

VipinItaly grants a limited and not exclusive right of access to the website and to the materials contained within for non commercial and purely informative personal purposes.  
The license is conditioned by the users acknowledgment, compliance and respect of all intellectual property rights relative to the materials, as for example copyright, rights afferent to trade marks and other intellectual property rights or intellectual deprivation, owned by VipinItaly and of whom the customer doesn't acquire any entitlement.  
All the Materials of this Website are protected by the copyright defined by the expression "ALL RIGHTS ARE RESERVED" owned by VipinItaly and by its affiliates and/or Partners and/or of third party licensees.  
Except for the present, no material can be copied, modified, reproduced, distributed, publicized, downloaded, rendered accessible to the public, diffused or transmitted in any form and through any means, without the prior written consent of VipinItaly or a qualified representative; nor may any notice, indicator of copyright or other type of patent contained in the materials be removed or altered.
The authorization of use of the website does not include the faculty of selling, commercializing, distributing the contents of the website or create works and/or materials derived from the website materials, such as for example website framing activities, reproduction of client information of use to others and/or any type of data extraction and/or use of apparatus for the gathering and extraction of data contained in this website.  
VipinItaly expressly prohibits the uploading on the website of users materials such as, for example, music, software, images and any other materials which constitute a violation of the intellectual property rights of third parties, except for when the user has obtained the necessary authorizations.

VipinItaly respects the intellectual property rights of third parties. Where the user deems that his/her work has been copied and uploaded on this website and that such actions constitute a copyright violation, he/she must provide the VipinItaly responsible with the following written documentation:
  • Signature, even digital, of the person authorized to act on behalf of the copyright owner.
  • Description of the copyrighted work that the uses deems to be violated.
  • Indication of the exact position, within the website, of the copyrighted material that the user deems violated.
  • Users declaration of good faith regarding the fact that the contested use was not authorized by the copyright holder, by the claimant or permitted by law;
  • Users declaration that the above information is correct and that the user is the only copyright holder or that he is authorized to act on behalf of the copyright holder.


The user agrees to relieve and indemnify VipinItaly from any pretence, action, claim, loss or damage (included legal fees) put forward or proposed by third parties and which derives from the users conduct, from the violation of the conditions of use or third party's rights. Moreover it is the customer’s responsibility to provide proof of age either for themselves or for their children. Proof of age can be shown in the form of a passport, driver’s license, birth certificate, etc. VipinItaly is not liable in respect of personal injury, loss or damage of luggage by the client, or death.


The user is conceded a limited and not exclusive right to create a link to his/her website as long as this website does not represent VipinItaly or that one or more of his/her products and/or services does not represent VipinItaly in a false, defamatory, or misleading manner or in any manner which discredits VipinItaly. The user can not use the logos or other graphic elements, such as VipinItaly marks, as visual link to the website, without the prior written consent of VipinItaly. The authorization of use can be revoked at all times.
The link will have to redirect to the homepage of the website and it has to be evident that the website and its contents don't have any relation to the website which contains the link.
The website may use "cookies" to enhance user experience. user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


Products offered by VipinItaly are valid as per the dates and times displayed at www.vipinitaly.com. VipinItaly is not responsible or liable for any information that it does not directly provide.
All requests for booking modifications/amendments must be directed to the VipinItaly Customer Care Team via email at info@vipinitaly.com, telephone +39 06 645 25 883 or fax  +39 06 645 25 883
1. VipinItaly does not charge a fee to amend or change the dates or times of an existing booking, as long as the request is received by our Customer Care team more than seventy two (72)  hours ahead of your confirmed tour date.
2.  If you request a date/time change VipinItaly will attempt to honor your request.
3. However VipinItaly cannot guarantee date/time change requests as all requests and amendments are subject to availability.
4. For changes made seventy two (72) hours or less from your original travel date a penalty fee of €15,00 applies to each person. VipinItaly reserves the right to cancel, change or substitute any tour that you have booked at www.vipinitaly.com, at any time, for any reason.  In such cases, if you are dissatisfied with the alternatives offered, you are entitled to a full refund of the original purchase price.

  • VipinItaly accepts the following credit cards: Mastercard, Visa.
  • There is no charge or service fee for processing credit-card payments.
  • Full payment by credit card is required to make a reservation. Payment will be listed as VipinItaly on the credit card statement.
  • VipinItaly accepts payments even with Paypal.
  • Canceling a booking with VipinItaly can result in cancellation fees being applied by VipinItaly, as outlined below:
    • When canceling any booking you will be notified via email or fax of the successful cancellation and cancellation fees incurred.
    • All cancellations are subject to a cancellation fee of 5% of the total charged per person.
    • Cancellations must be communicated via e-mail at info@vipiinitaly.com or fax at +39 06 645 25 883 no less than 7 full days in advance of the tour in order to receive a refund (except cancellation fee).
    • For cancellation within 7 full days - up to 48 hours prior to your tour VipinItaly will refund 15 percent of the total of your payment.
    • For cancellation within 48 hours prior to the commencement of your tour you will not receive a refund.
    • If you have not cancelled your reservation and are not present at the commencement of your tour you are not 72 hours in advance of the tour in order to receive a refund.
    • No partial refunds are available once a tour has commenced. 
    • Full refunds only offered at the discretion of management.

You will receive a VipinItaly Voucher for the tour booked. If you book with the same order more than one tour, you will receive only a VipinItaly Voucher, in which you will find a VipCard for each tour booked. You must provide the original, authentic VipinItaly Voucher at the start of your tour. Your booking cannot be honored or redeemed without presenting a valid VipinItaly Voucher.

Under no circumstances will VipinItaly be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise):
(A) loss of data;
(B) loss of revenue or anticipated profits;
(C) loss of business;
(D) loss of opportunity;
(E) loss of goodwill or injury to reputation;
(F) losses suffered by third parties;
(G) any indirect, consequential, special or exemplary damages, regardless of the form of action.
VipinItaly accepts no responsibility for any sickness, pilferage, labor disputes, machinery breakdown, government restrains, acts of war and/or terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control. This is not limited to, but may include:
A) the closure of venues which VipinItaly tours visits, where and when the closure of that venue is out of the control of VipinItaly or where VipinItaly is not notified by the Venue with ample time to notify the clients, which may be due to inclement weather, manifestations and protests or simply the last-minute decision of the venue.
B) the inability of our tour to access certain monuments/areas and/or venues due to restrictions caused by excessive traffic, inclement weather, manifestations and protests or due to that area being restored/under construction or covered/obstructed from public view.

The invalidity or inefficiency of any disposition of the terms and conditions of use will not influence the validity or efficiency of any other disposition or part of disposition.

VipinItaly reserves the right, without notice, to withdraw from the terms and conditions of use and to prevent the users access to the website.

The terms and conditions of use will be sustained and interpreted by the Italian law. Any controversy derived or connected to the execution of terms and conditions of use will be passed on to the exclusive Italian jurisdiction.

If you have any questions about the practices of this site, or your dealings with this site, please contact us at:

Via Leone IV,. 22
00192 Rome
Tel: +39 06 645 25 883